Own Your Career Podcast - Advocating for Yourself: Meet Ebony Janelle

NORTHAMPTON, MA / ACCESSWIRE / March 8, 2023 / GoDaddy:

Foto: Accesswire

Originally published on GoDaddy Life

Listen to the Podcast, here! Transcription provided, below.

Janelle (Host): Hello and welcome to the Own Your Career Podcast. My name is Janelle Jordan and I'm a Program Manager on our Talent, Performance and Engagement Team and I'm so excited to be here with you. Throughout this series, you will hear inspiring interviews with everyday employees who have achieved internal growth through promotions and movement, as well as actionable tips and best practices to help implement in your career journeys here at GoDaddy. Career management is necessary for a successful journey and we hope you will walk away ready to own your career. Thank you for spending time with me today. Now let us jump into the career spotlight with our guest. I'm here today with Ebony who is a Senior Specialist in Corporate Sustainability working on inclusive entrepreneurship here at GoDaddy.

Ebony (Guest): Hey, Janelle, thanks for having me.

Janelle: Let us get to know you quickly. Can you share with us who you are and what is your story?

Ebony: Yeah. Thanks, Janelle. Again, it's really great to be here with you today. I actually just crossed over my ten year anniversary. I started at GoDaddy in March of 2012 as an Inbound Sales and Support Guide. My friend had worked here for about six months and she really enjoyed the atmosphere and the team that she was a part of. From there, I actually became involved in various ERGs that were launching back in 2013. I started with Women in Tech and then I moved on to GDUnited when that opened. So, from those ERGs, I was able to actually come to the realization that GoDaddy was more than just a job. It was something that I could do for a career and a place that I could be for the long term. So, I started looking at other ways to be involved with items here at GoDaddy and discovered that there was this team called the Customer Development or Business Development Team, (CDT for short). And that was our Outbound Sales Team that really drove the process of helping entrepreneurs start their businesses and also bring their businesses to the next level. On that team, I was able to hone my skills. I was able to talk to people from various walks of life in various stages of business and actually really get to know them. From there, I was looking at other ways to become more involved in the overall well being of GoDaddy, and I actually became involved in the Talent Ambassador Team, which was a group of Phone Support Agents that were tasked with attending various recruiting events. That sort of soaked a passion in recruiting. Because of that, I was actually able to jump over to a stretch assignment, which would now be known as a GROW rotation in our recruiting department for 90 days and help actually recruit top talent to come work here. I was the one and only. That really stoked my passion to make sure that representation and the equality was here. I know GoDaddy is one of those companies that really talks the talk and walks the walk. That led me into Care Leadership. I had a mentor that was here for quite a while that was always on me about: "hey, you need to come over to Care Leadership. We need somebody like you, somebody that's like the voice of the people that can really talk with the Support Agents and sort of help them along their journey and be successful and have long careers here." So, I did jump into Care Leadership for over two years and I really enjoyed that time. I even got to help with our transition to work from home in 2020 and was really happy with the group of new hire agents that I was sort of molding their careers and I was able to actually develop them to a point where most of my team actually left me. Seems like that was a great sort of segue into maybe another aspect of my journey here and that was joining the actual Internal Communications Team for a 90 day stretch, which actually turned into a 10 month stretch. But from there, I gained a lot of various insight from the women on the Internal Communications Team about how truly to be the voice of GoDaddy, how truly to make sure that not only is your voice heard, but other voices are heard, and how to advocate for yourself. So, because of my journey, I've sort of been on all sides of GoDaddy, from the Care side and working directly with our customers and our entrepreneurs to working with our Agents and our Guides that are on their phones, to our Technical Corporate side, helping out and recruiting and Internal Comms. That just sort of gave me a passion to find a spot at GoDaddy that sort of combined all of that - the communication skills that I learned, the entrepreneurship lessons that I was able to learn and could teach other entrepreneurs. From there, I sort of segued into where I'm at now, which is the Corporate Sustainability Team, helping with our signature social impact program, Empower by GoDaddy and helping make sure that entrepreneurship is very inclusive for everybody, no matter where they are or who they are.