ISG to Publish Reports on Vertical Industry Analytics

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study evaluating service providers that help enterprises maximize benefits from analytics and AI to transform business processes.

The study results will be published in a series of three global ISG Provider Lens reports: “Retail Analytics Services — Specialist Providers” is scheduled to be released in July 2024, “Supply Chain Analytics Services — Specialist Providers” in August 2024, and “Life Sciences and Healthcare Services — Specialist Providers” in September 2024.

Enterprise buyers will be able to use information from the reports to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.

The three industries ISG is studying all are seeking to leverage AI-driven analytics to achieve critical business outcomes. Forward-looking CXOs are looking to build efficient, globally connected supply chain networks, while retailers are undergoing an analytics-led transformation to revolutionize customer experience (CX). The life sciences and healthcare industry, meanwhile, is looking to use advanced technologies to bolster R&D and improve the entire value chain, including drug discovery, clinical development, clinical trials and patient outcomes.

"Enterprises need help from service providers to maximize the benefits of advanced analytics and AI to streamline business processes and improve results,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “For their part, service providers are leveraging advanced technologies, including big data, GenAI, ML, natural language processing (NLP), deep learning and more.”

ISG has distributed surveys to more than 20 Supply Chain Analytics service providers, more than 30 Retail Analytics service providers and more than 40 Life Sciences and Healthcare Analytics service providers. Working in collaboration with ISG’s global advisors, the research team will produce comprehensive reports, each containing one quadrant, representing the vertical analytics services the typical enterprise is buying, based on ISG’s experience working with its clients. The reports and quadrants are: