European Firms Seek New Ways to Modernize Mainframes - Seite 2

“Enterprises must invest in mainframe modernization efforts to reduce technical debt, enable AI technologies, allow data access for better business analytics and enhance compliance,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “In short, they are seeking to enhance their overall business agility.”

The report also examines how mainframe outsourcing and mainframe-as-a-service (MFaaS) can offer short-term cost savings and help clients integrate with cloud infrastructures.

For more insights into the mainframe modernization challenges facing enterprises in Europe, including skills shortages and security concerns, and ISG’s advice for addressing them, see the ISG Provider Lens Focal Points briefing here.

The 2024 ISG Provider Lens Mainframes – Services and Solutions report for Europe evaluates the capabilities of 48 providers across five quadrants: Mainframe Optimization Services, Application Modernization Services, Mainframe as a Service (MFaaS), Mainframe Operations and Mainframe Application Modernization Software.

The report names TCS as a Leader in four quadrants, while Capgemini, DXC Technology, Infosys and Kyndryl are named as Leaders in three quadrants each. Atos, Cognizant. HCLTech and Wipro are named as Leaders in two quadrants each, while Accenture, Avanade (Asysco), AWS, Eviden (an Atos Business), Google, Heirloom Computing, mLogica, OpenText and TmaxSoft as named as Leaders in one quadrant each.

In addition, DXC Technology, LTIMindtree and TSRI are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.

A customized version of the report is available from LzLabs.

In the area of customer experience, HCLTech is named the global ISG CX Star Performer for 2024 among mainframe services and solutions providers. HCLTech earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, which is part of the ISG Star of Excellence program, the premier quality recognition for the technology and business services industry.

The 2024 ISG Provider Lens Mainframes – Services and Solutions report for Europe is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens Research

The ISG Provider Lens Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.