HGC collaborates with Blueface to launch UC Anywhere Service

Corporations of all sizes to benefit from advanced unified communications solutions

HONG KONG, Aug. 20, 2018 /PRNewswire/ -- HGC Global Communications Limited (HGC), a fully-fledged fixed-line operator and ICT service provider with extensive local and international network coverage and infrastructure, today announced collaboration with Blue Face Limited (Blueface), a leading Unified Communications-as-a-Service Provider to launch UC Anywhere Service. The result will be the delivery of integrated, feature-rich and flexible cloud-based unified communications (UC) solutions to suit corporations of all sizes.

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One-stop UC solution enables corporations to communicate efficiently while extending business reach

Corporations are opting for digital transformation to make their business processes more efficient in support of growth. A cost-effective and ever-evolving communication tool connecting internal and external parties has therefore become essential to day-to-day operations.

HGC's advanced local network and extensive international network infrastructure are integrated with Blueface's global UC cloud platform to deliver a superior UC solution. As a result businesses can be reached regardless of their location via a designated office number through any means of communication. UC Anywhere comprises a full suite of easy-to-use and comprehensive service features including simultaneous ring (SIM-ring), voicemail-to-email, call pull and intelligent call routing etc. – all to keep businesses stay connected with business partners on a single platform.

UC Anywhere is also able to accommodate a corporation's future expansion, thanks to abundant scalability and flexibility in the platform design. Another major benefit is that this leading-edge UC capability is available without the need to make any hefty CAPEX investment. All these plus-points compare very favourably with the limited functionality offered by a private branch exchange (PBX) system.

Diverse features enable businesses to reach the next level of communication

• Choose the way you want to communicate – UC Anywhere delivers communications in multiple forms to suit a customer's diverse and changing needs.
• Local access, global reach –UC Anywhere is carried by a global ring UC network running on highly-secure and reliable networks. Businesses can enjoy a smooth delivery of uninterrupted voice and video transmission on an international scale, with exceptional service quality anytime, anywhere.
• Multi-country phone numbers in ONE device – UC Anywhere is able to consolidate a variety of overseas numbers. As a result, businesses can be reached via local numbers in designated overseas countries.
• Call flow management at your fingertips – HGC has taken a traditionally-complicated IVRS call-flow to a refreshing new level of simplicity. Our Advanced Call Flow (ACF) Management Module is a sophisticated yet easy-to-use built-in call-flow management function that enables customers to build and customise their own IVR system call-flow in simple drag-and-drop steps. 
• Video and audio conferencing – Video and audio conferencing features allow you to communicate in a fully-rounded manner, while sharing screens with colleagues and business partners dispersed around the world.

Mr. Andrew Kwok, Chief Executive Officer of HGC said: "The collaboration with Blueface enriches our business portfolio and proposition locally and internationally and marks our commitment to deliver advanced market-driven solutions to meet the needs of all organisations, whether small, medium or large."