Qatari Bank Standardizes on March Networks Video Surveillance and Business Intelligence Solution

DUBAI, UAE, January 16, 2019 /PRNewswire/ --

March Networks, a global video security and video-based business intelligence leader, is pleased to announce that one of Qatar's top banks is deploying the company's business intelligence software and integrated analytics to improve customer service and operations. The customer is one of six Qatari financial institutions currently using March Networks systems for advanced video surveillance and fraud prevention.

The bank is already using an end-to-end March Networks video recording and management solution in all of its Qatari retail banking branches, hundreds of ATMs, and multiple corporate facilities. It is expanding that solution with Searchlight for Banking software to deliver an enhanced customer experience and strengthen its fraud investigation capabilities.

March Networks Searchlight for Banking combines surveillance video with ATM/teller transaction data and analytics to deliver powerful fraud-fighting tools, such as the ability to rapidly detect suspicious transactions and potential cases of ATM skimming. The software also helps banks evaluate and improve customer service using dwell time, queue length and people counting analytics.

The bank started using March Networks several years ago to ensure compliance with CCTV legislation first introduced by the Qatari Ministry of Interior (MOI) in 2011. The law mandates that all banks equip their locations with IP video surveillance, record at a minimum 3 megapixel resolution and 20 frames per second, and ensure 120 days of video storage. The bank, which was using an analog video surveillance system at the time, needed an enterprise-class video solution that could meet the MOI regulation. It was also looking for a solution that offered remote video management, system health monitoring, and the ability to scale easily to accommodate future growth.

When the project went to tender, only the March Networks solution performed to all of the bank's criteria, said its group safety and security manager.

"With the March Networks system, we are able to fully comply with the law. The usability and health monitoring features of the Command Enterprise video management software are also excellent, enabling us to investigate and resolve potential system issues before they become critical."