ServiceSource Appoints John R. Harris to the Board of Directors

ServiceSource (NASDAQ: SREV), the digital customer journey experience company, today announced the appointment of John R. Harris to its Board of Directors, where he will also serve as a member of the Company’s Audit Committee.

Harris is a proven operator and seasoned executive with more than 35 years of experience leading global technology and business service companies. Throughout his career as a board member, CEO and senior executive, Harris has driven strategic, financial and operational transformation at publicly traded and private equity-backed companies. Harris joins the ServiceSource Board effective July 8, 2019, filling a vacancy created by the departure of Madhu Ranganathan, who resigned from the Board for personal reasons effective July 3, 2019. Following Ms. Ranganathan’s resignation, the Board appointed John R. Ferron as Chair of the Audit Committee.

“John Harris is a highly-regarded IT and business services industry veteran with an impressive track record of creating shareholder value at multiple organizations,” said Bruce Dunlevie, ServiceSource’s lead independent director. “His leadership background, operational focus and financial acumen will be very complementary to the Board, and we look forward to the insights and industry expertise he will bring. I would also like to express our appreciation to Madhu for her contributions to the Board and her support of the Company.”

“We are thrilled to welcome John to ServiceSource and anticipate the positive impact he will make as we execute our strategy,” commented Rob Ashe, Chair of ServiceSource’s Nominating and Governance Committee. “With his appointment, we have now added two accomplished and respected Board members in the past six months, demonstrating clear furtherance of our commitment to recruit independent directors who bring new experience sets and perspectives as we seek to build value for all stakeholders.”

“I am excited to become a member of ServiceSource’s Board at this period in the Company’s evolution,” said Harris. “Through its focus on enhancing the customer journey experience for world-class B2B technology brands, ServiceSource has a unique opportunity to scale a differentiated services business in a disruptive market category. I look forward to leveraging my expertise from other global companies to support the leadership team’s strategic vision, operational execution and digital transformation initiatives.”