New Frontier Health Inc’s United Family Healthcare Launches Online and Telephone Consultations During COVID-19 Outbreak

New Frontier Health Corporation (“NFH” or “the Company”) (NYSE: NFH), operator of the premium healthcare services provider, United Family Healthcare (UFH), announced today that UFH has launched free online and telephone consultation services to its patients. The services cover over 30 specialties, including Family Medicine, Pediatrics, Obstetrics and Gynecology, Internal Medicine, Surgery, Oncology, and Psychology.

“As a healthcare provider, we take seriously our duty and responsibility to be continually available to our patients and communities,” said Ms. Roberta Lipson, CEO of NFH and founder of UFH. “By leveraging technology, we are able to provide our industry-leading care and expertise not only to our patients, but also to anyone who needs medical information and guidance during this difficult time. At the same time, our seven operating hospitals and 18 clinics across China are well-prepared to care for patients throughout the current challenges of the 2019 novel coronavirus (COVID-19) outbreak, and we are among a handful of private healthcare operators in China providing around-the-clock medical services during the epidemic.”

In the past week, hundreds of physicians from UFH facilities around the country have provided free online and telephone consultations to over 800 patients, with health talks on live-broadcasting video platforms such as Tencent and TikTok reaching more than 1.2 million people. Through these online and telephone consultations, UFH has managed to stay engaged with patients during this exceptional time by answering patients’ health-related questions and guiding patients to come to UFH hospitals if needed. Meanwhile, such consultations help UFH to reach a broader swathe of customers, providing care while also helping them experience UFH’s high quality services.

In addition, UFH, New Frontier Group, a China-focused investment group that sponsored the entity that created NFH, and their strategic partners have announced a donation to Leishenshan Hospital, Zhongnan Hospital of Wuhan University, and other institutions at the front lines of the fight against COVID-19. The donation of medical equipment and consumables includes 29 ICU ventilators with 750 breathing circuits and 32 breathing masks, 155,000 pairs of medical examination gloves, 50,000 N95 masks, 3,960 goggles, and 185 reusable face shields. These medical supplies will be sourced across China and around the globe by UFH’s experienced supply chain team and will be directly shipped to the recipient hospitals.