Proton Switches to Rimini Street Support for Its SAP Applications

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that Proton, Malaysia’s first automobile manufacturer, has switched to Rimini Street for support of its SAP ECC 6.0 applications. By leveraging Rimini Street Support, Proton was able to immediately reduce its annual support costs by 50%, while also securing a premium-level, ultra-responsive support. Additionally, the automaker retained the flexibility to upgrade to SAP S/4HANA when it makes sense for their business, rather than being driven by SAP’s timeline. Once Proton made the switch to Rimini Street, the company was able to shift its resources and support savings into more strategic areas of the business, including the expansion of its manufacturing plant in Perak, Malaysia to enable increased production volumes.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200513005015/en/

Proton Switches to Rimini Street Support for its SAP Applications (Photo: Business Wire)

IT Cuts Mandated by Economic Challenges

Proton was established over 35 years ago as Malaysia’s first national car company. With its most recent models, the Proton Saga and X70, Proton increased its 2019 sales revenues by 50% and gained market share. However, tough economic conditions in Malaysia forced Proton to reduce its overall operating expenses by 30%. As part of the IT department’s cost-cutting exercise, annual fees from technology providers came under scrutiny and led to the company’s decision to switch from SAP to Rimini Street for its enterprise software support.

“One of the reasons we went with Rimini Street was to avoid the pressure to upgrade to SAP S/4HANA in 2027 if the organization is not ready, and still have the necessary support required,” said Marhalisa Matari, senior manager, IT Application Management, Group Information Technology for Proton. “Initially we were looking at savings in professional fees by keeping projects internal. However, resources were tight with multiple projects happening at the same time, so we made the decision to switch to Rimini Street with input from the IT team, management and the ERP system’s users.”