Zendesk Becomes First Customer Experience Platform to Join Unity Verified Solutions Partner Program - Seite 2

“Zendesk provides a seamless transition between the game and support, whether customers are leveraging help center content to get answers on their own or contacting support agents. The one-on-one conversation makes the experience much more user friendly and personal, plus it is easier for our agents to follow the communication history of our players,” said Alper Kılıç, Game Development Manager, Gamegos. “Zendesk becoming a Unity Verified Solutions Partner makes integrating Zendesk simple and reliable for our developers.”

"With Zendesk's new support SDK, we finally have a Unity-native in-game support product as a seamless part of our wider customer care offering,” said Ric Thorneycroft, Player Support Director, Rovio. “It's great to have a plug and play solution that is easy for developers to use, which in time will also give us the ability to create the kinds of personalised support flows that we want for our players.”

The Zendesk SDK is generally available today on the Unity Asset Store.

About Zendesk

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to startups, we believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.

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