Homeplus Co. Switches to Rimini Street Support for its Oracle Applications and Database Software - Seite 2
“We switched to Rimini Street to optimize our IT spend and receive a premium level of support and maintenance for our complete Oracle system,” stated Homeplus Co. Ltd’s chief information officer. “The retail industry is facing additional challenges due to the global pandemic, and Rimini Street’s dedicated level of support allows us to divert our IT resources to implementing our hardware infrastructure modernization project as part of our current business transformation priorities.”
Expert Engineers With Significant Oracle Software Experience
Homeplus Co., along with all Rimini Street clients, is assigned a Primary Support Engineer, backed by a team of functional and technical experts, who have an average of more than 15 years’ experience in the client’s software system. All clients also benefit from the Company’s industry-leading service level agreements of 10-minute response times for critical Priority 1 cases and 15-minute response time for Priority 2 issues.
“We are pleased to partner with Homeplus Co. to enhance their digital competitiveness and enable them to step off the vendor’s upgrade cycle to take control of their IT roadmap,” said Hyungwook “Kevin” Kim, regional general manager, Korea, Rimini Street. “With third-party support from Rimini Street, nearly 200 leading retailers worldwide have significantly reduced their enterprise software support and related maintenance costs to address their near-term budget challenges and invest in digital transformation programs that drive competitive advantage and growth.”
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 3,700 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn.