Healthcare Chatbot Market to Reach US$ 967.7 Million by 2027, Globally |CAGR

21.56%|UnivDatos Market Insights - Seite 2

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Covid-19 Impact

COVID-19 has accelerated the adoption of healthcare chatbots during pandemic owing to the property of access to care for individuals, immediate response, etc., As per World Economic Forum, over 1,000 COVID-19 specific chatbots have been launched on Microsoft's chatbot creation program alone. Moreover, between March 30 and August 10 around 6,872,021 million messages related to COVID-19 were sent using the "Watson Assistant platform". Also, the government across countries has launched chatbots for the COVID-19 related queries. The US Centers for Disease Control and the World Health Organization (WHO) have rolled out chatbots providing information about the coronavirus. Also, the Ministry of Health in India has launched a chatbot on Facebook messenger named "corona Helpdesk" for updates about COVID-19.

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Global Healthcare Chatbot Market report is studied thoroughly with several aspects that would help stakeholders in making their decisions more curated.

By Components, the market is primarily bifurcated into

• Software
• Services

Software segment dominated the by type of the global healthcare chatbot market and will grow at 20.99% CAGR to reach US$ 763.2 million by the year 2027.

By Deployment, the market is primarily segmented into

• On-Premise
• Cloud

Amongst deployment types, the on-cloud segment accounted for the largest share and is expected to grow at 22.29% CAGR during the forecast period 2021-2027. In 2019, the cloud segment accounted for a revenue share of almost 69.7%.

By Application, the market is primarily studied into

• Medical Triage
• Customer Service and Administration
• Mental Health
• Health and Fitness
• Patient Engagement
• Others (Clinical Trials, Medical Reminder, Chatbot in Research, Chatbots in Medical Procedures)

In 2019, the medical triage segment dominated the global healthcare chatbot market with nearly 37.8% of the market share and it is anticipated by 2027, the segment will garner US$ 379.4 million of the market.