SolarWinds Updates Pingdom to Help Organisations Better Retain Customers, Build Positive Brand Image, and Drive Revenue Through Improved Digital Experience Monitoring

CORK, Ireland, Aug. 15, 2017 (GLOBE NEWSWIRE) -- SolarWinds, a leading provider of powerful and affordable IT management software, today announced important feature updates to Pingdom^®, its market-leading digital experience monitoring (DEM) solution. The updates include the all-new filmstrip view and threshold alerting, as well as mobile application enhancements.

A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/2b790c50-a0d8-4670- ....

Chief among the findings of the recent SolarWinds Digital Experience Monitoring Survey* are that organisations across the globe are experiencing digital issues that negatively affect their businesses at an alarming rate. 42 percent of IT professionals said their organisations have experienced such issues in the past year alone, yet only 13 percent are currently leveraging digital experience monitoring (DEM). Nevertheless, among the organisations that reported a revenue increase, it has driven an estimated mean of 17 percent revenue increase.

"We live in a highly digital world where companies can no longer take a passive approach to the digital experience of their customers-it's an organisation's most important competitive advantage and makes all the difference between a good or bad customer experience," said Christoph Pfister, executive vice president, products, SolarWinds. "With more than one million accounts, Pingdom is the industry standard in the DEM arena, helping organisations make websites faster and more reliable with powerful, easy-to-use uptime and performance monitoring. With today's updates, IT and marketing professionals are more empowered than ever to not just ensure websites and web applications are online, but actually fulfilling their purpose in retaining customers; building positive brand image; and ultimately, driving revenue."

"In today's increasingly complex application environments, where users connect via a growing variety of devices and traverse a multitude of services within an app, quickly identifying when and where problems occur is key to business," said Nancy Gohring, senior analyst, application and infrastructure performance at 451 Research. "Providers of traditional APM solutions that can offer products capable of monitoring and improving the digital experience will be well positioned to serve the needs of businesses that are increasingly focused on the user experience."