Xfinity Communities Survey Reveals Smart Home Tech in Apartments is the Way of the Future, Environmentally Responsible and Improves Profitability

Since the beginning of smart technology’s integration into homes and apartments, many have considered it a luxury or “nice-to-have” amenity. However, a recent Xfinity Communities survey has revealed that perceptions are changing and smart tech’s inclusion in multifamily residences is becoming a necessity for residents and professionals alike.

The Xfinity Communities report titled “The State of Smart Technology in the Multifamily Housing Industry” leverages survey data from 200 property managers, developers and owners in the multifamily industry to explore the impact smart home and building technologies have on the industry from developers to owners, managers, workers and, of course, residents. The full report can be downloaded here.

“For residents, smart technologies offer an obvious upside, from the peace of mind that comes with smart locks to the possible cost savings of smart thermostats and lighting, as well as the increased convenience stemming from devices like smart washers and dryers,” said Adrian Adriano, VP of Strategic Initiatives at Xfinity Communities. “Sometimes overlooked, however, are the benefits to the organizations implementing these technologies. They’re able to remotely monitor various building infrastructures, such as water and energy systems, realize long-term savings from the efficiencies gained, and are empowered to promote themselves to residents willing to pay a premium for the latest technology.”

Survey respondents overwhelmingly indicated that their organizations are acting to realize these benefits, with a majority indicating they have fully adopted, are still implementing, or have made the decision to adopt a number of these technologies, including:

• Smart locks (77 percent)
• Smart thermostats (75 percent)
• Smart lighting (71 percent)
• Smart washers & dryers (66 percent)
• Water leak detectors (70 percent)
• Smart home energy use (69 percent)

When asked how important the adoption of the latest technologies is to resident satisfaction, nearly four-in-five (78 percent) respondents reported that they believe adoption of the latest technologies keeps current residents satisfied, and even more said it aids them in attracting new residents (84 percent).