CorVel Offers Coronavirus Hotline Plus Complete Virtual Triage and Care for Early Screening and Remote Treatment During Pandemic

Virtual Care Approach Maximizes Safety for Employees Who May Be Infected and for Injured Workers Required to Shelter in Place

IRVINE, Calif., March 30, 2020 (GLOBE NEWSWIRE) -- CorVel Corporation, a national provider of risk management solutions, is leveraging its expertise in technology and telehealth into expanded virtual services and information, with the goal of minimizing the spread of the coronavirus (COVID-19) and of quickly identifying and safely treating all workers’ compensation cases.

“Our goal at CorVel is to help our customers and their employees get through this crisis as safely as possible,” said CorVel President and CEO Michael Combs. “Due to our advances in automation and telehealth, and our integration of these services with clinical management, we have the ability to provide complete virtual triage and care to our clients.  We are also in a strong position to handle an influx of claims, process claims at a higher rate, and help affected employees navigate the medical system.”

During this unprecedented time, case management has become even more critical in assisting injured workers navigating through the healthcare process and in promoting recovery and good health. CorVel’s national network of nurses are acting in an advanced practice role, leveraging the company’s leading-edge technology to keep their injured workers safe. CorVel’s case management solutions include wellness checks to ensure that follow-up care with providers continues, clinical assessments using video calls as allowed by state regulations, virtual therapy visits and mail-order pharmacy servicing.

In response to initial reports of the coronavirus, CorVel proactively set up a dedicated hotline for employers and employees who may be having symptoms or who need additional information. Patients that need testing are directed to a CorVel network provider who manages the testing process to minimize the potential for infection and possible spread of the virus. Follow-up protocol is also in place for infected patients, making sure they get the support and education needed throughout the incubation period. Finally, the CorVel virtual care solution incorporates other necessary services such as rehabilitation by telehealth, video medical visits, and home delivery of prescriptions and durable medical equipment to injured workers who may not have the virus but are required to shelter in place.