DTE Energy launches ‘Caring in the Crisis’ to encourage customers to reach out for help - Seite 2

• New Personalized Service Protection plan for any customers impacted by income loss or medical condition due to COVID-19. Based on customer circumstances, help may include additional time to pay and flexible payment options, all while protecting the customer’s service.
  
• State Emergency Relief (SER) financial aid which can cover energy bills, available through the State of Michigan at newmibridges.michigan.gov. DTE representatives can connect customers to local agencies who will help them apply for this aid.
   
• Extended 30-day medical hold policy to include low-income customers who are physically exposed, infected or quarantined by the COVID-19 virus (including influenza).
   
• Distribution of personal protection equipment (PPE) to 5,000 small businesses May 26 and 27 in cooperation with the public and private coalition recently created by Mayor Duggan, Detroit Means Business. This PPE starter kit will help Detroit’s small businesses open safely.
  
• Guidance for business customers on resources available to them through state and federal agencies via DTE’s COVID-19 page for businesses.
  
• Energy efficiency guidance to customers spending more time at home, with easy, low- or no-cost steps that can immediately reduce usage and costs.
    

More information on all DTE initiatives in response to COVID-19 can be found at dteenergy.com/covid19.

Across our communities, the DTE Energy Foundation is fully activated to respond to the COVID-19 crisis. The Foundation has donated 2 million respiratory masks to first responders and medical professionals. In the first month of the crisis, the Foundation supported one million meals, basic needs for 100,000 families and helped 400 small businesses with grants. The Foundation also launched a matching grant program for the Michigan Association of United Ways and Michigan Action that has resulted in nearly $1 million in public donations to-date. In addition, the Foundation is matching donations by DTE Energy employees, contractors and retirees to nonprofits across Michigan, including faith-based organizations.

About DTE Energy 

DTE Energy (NYSE: DTE) is a Detroit-based diversified energy company involved in the development and management of energy-related businesses and services nationwide. Its operating units include an electric company serving 2.2 million customers in Southeast Michigan and a natural gas company serving 1.3 million customers in Michigan. The DTE portfolio includes energy businesses focused on power and industrial projects; renewable natural gas; natural gas pipelines, gathering and storage; and energy marketing and trading. As an environmental leader, DTE utility operations will reduce carbon dioxide and methane emissions by more than 80 percent by 2040 to produce cleaner energy while keeping it safe, reliable and affordable. DTE Electric aspires to achieve net zero carbon by 2050. DTE is committed to serving with its energy through volunteerism, education and employment initiatives, philanthropy and economic progress. Information about DTE is available at dteenergy.com, empoweringmichigan.com, twitter.com/dte_energy and facebook.com.