Box Announces New Capabilities in Box Relay to Automate and Digitize Business Processes Across the Enterprise

Box, Inc. (NYSE: BOX), a leader in cloud content management, today announced improvements to its workflow engine, Box Relay, to automate and accelerate processes around content. The new Relay capabilities include a new library of pre-built templates to make it easier for end users to create workflows without IT support; additionally, Box introduced an integration with File Request and the addition of multi-file support.

“Remote work is showing us that the need for businesses to digitize is more urgent than ever before,” said Aaron Levie, co-founder and CEO of Box. “At Box, we are doubling down on workflow to automate and digitize content-centric processes across the enterprise. The new library of templates empowers users in every department to create their own workflows without needing IT support, and the improvements to content submission workflows save time on manual tasks. Taken together, these capabilities digitize mission-critical processes, helping our customers get through this new normal by powering business from anywhere.”

Box Relay automates everyday processes like digital asset reviews, work order submission approvals, regulatory reporting approvals, and grant reviews. Rolled out in June 2019, Box Relay includes all the benefits of the Box Cloud Content Management platform, including advanced security and compliance, rich Box Platform APIs, pre-built productivity integrations, and user-friendly collaboration features.

The new Box Relay capabilities include:

Introduction of Pre-Built Templates to Simplify Workflows in Every Department

Today, Box introduced pre-built templates in Box Relay for common workflows in every department - sales, marketing, HR, legal, finance, and more. The Box-published templates enable users to easily build a workflow in minutes, saving time on manually building them from scratch. A new welcome page allows users to create a new workflow or select from a library of Box-published modifiable templates, which comprises 24 common line-of business use cases. Users can easily modify workflow steps, add pointers to related content, quickly include the right collaborators and task assignees, and kick off the workflow. Templates enable users to fast-track the automation of simple and common business processes, while building in best practices for designing workflows.