Golden Bear Insurance Company Selects Guidewire Cloud to Modernize Claims IT Operations

Golden Bear Insurance Company (Golden Bear), a leading provider of commercial property and casualty, professional liability, and residential insurance, and Guidewire (NYSE: GWRE) announced that Golden Bear has selected Guidewire ClaimCenter on Guidewire Cloud to power claims management, simplify IT operations, adapt more quickly to changing market demands, and deliver more value to policyholders. The company plans to implement ClaimCenter on Guidewire Cloud simultaneously across all lines of business. Guidewire PartnerConnect Consulting partner Blackcomb Consultants will be leading the implementation project.

By selecting ClaimCenter on Guidewire Cloud, Golden Bear will also have access to Explore, Canvas, Compare, and Predict to monitor and benchmark business performance, manage catastrophes seamlessly, and better predict claims outcomes. The company will also be able to leverage CustomerEngage, ProducerEngage, and VendorEngage to offer a smooth omnichannel digital experiences to its policyholders, agents, and vendors.

“We selected Guidewire for its market leadership, product maturity, and track record of successful implementation projects. None of the other P&C industry cloud providers we looked at measured up to Guidewire,” said Stacey Jackson, Esq., general counsel, Golden Bear. “Subscribing to ClaimCenter on Guidewire Cloud fits with our overall business and IT strategy since our other custom-built systems for underwriting and accounting are also cloud-based.”

Jackson added, “Guidewire Cloud will provide us with simple efficiencies like streamlining intake and distribution of claims to individual adjusters. It will also provide us with critical day-to-day reports, dashboards, and next-generation predictive analytics and give us the capability of using predictive models that can be compared with industry averages. All of that is beautifully organized and presented in Guidewire Cloud so that we have real-time information that we can send to our leadership team or underwriters for their decision-making, as well as to our insureds to help them make better risk management decisions. We will be able to harness the power of Guidewire to do great things for our insureds.”