Treat from Home

Retreat Behavioral Health Turns on Video-Powered Telehealth with 8x8

8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform, today announced Retreat Behavioral Health, a respected provider of mental health and substance abuse services, has deployed the 8x8 X Series solution with 8x8 Video Meetings to enable its clinical and medical staff to safely work from home while continuing to support their patients.

Retreat Behavioral Health, founded in 2011, is dedicated to the treatment of substance use and medical health disorders at multiple locations up and down the East Coast. It provides a multitude of inpatient and outpatient rehab services to help people easily access the best quality of care in a holistic and peaceful environment. Due to COVID-19, the health care provider needed to implement new protocols dedicated to the safety of both their patients and staff while still providing the highest quality of treatment.

“We are taking all the necessary precautions during this pandemic as the safety of our patients and staff is our top priority,” said Scott Korogodsky, Chief Administrative Officer at Retreat Behavioral Health. “Our on-site clinical and medical staff are leaders in their fields, committed to working tirelessly on behalf of our patients. By working with 8x8, we video-enabled our staff so they could work from home without impacting the personalized and comprehensive care that is tailored to each patient’s unique needs.”

Working with technology solutions provider The Monaco Group, Retreat Behavioral Health rapidly deployed video meetings within 48 hours for its staff to support patients from home without sacrificing quality of care. Now all patient admissions are pre-screened remotely through a tele-health assessment using video if required. In addition, complete patient visits are administered from home by the staff via 8x8 Video Meetings.

“Video is emerging as the critical component of a health care provider's telehealth practice, especially in light of the current crisis and shelter in place orders,” said Vik Verma, Chief Executive Officer at 8x8, Inc. “Retreat Behavioral Health is at the forefront of innovative care and is solidifying their place in the telehealth community while providing a new and effective resource for their patients. Their use of the 8x8 cloud video platform really showcases their industry leadership, and we are proud of the role we are playing to help them enhance care while keeping both patients and staff safe.”