Altamaha Drives Future of Banking with Citrix - Seite 2

Being Flexible

But he adds that there will still be times when customers will want to sit down and do things face-to-face – like financial planning. “We want to let our customers bank when, where and how they want and Citrix gives us the platform to do this,” Venable says.

Take Citrix ShareFile. In the past, exchanging sensitive documents was a painful process that involved a password-protected portal which Venable says was a big pain point. “It was yet another set of credentials for customers to remember and difficult to use,” Venable recalls.

Keeping Things Simple

To eliminate it, Altamaha began using Citrix ShareFile as its primary platform for document access and exchange. “The nice thing about ShareFile is that it makes things so easy. We can send our customers a link and they can upload files by just dropping and dragging. And that’s been a big plus for us in making it easier for them to interact with us.”

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