U.K. Enterprises Mounted Successful Technology Rollouts for Homebound Employees to Meet COVID-19 Lockdowns - Seite 2

The pandemic also has driven up deployment of unified communications and collaboration, with cloud-based solutions particularly gaining ground, ISG says. At first, companies scrambled to scale up collaboration and meeting capacity for their new remote workforces. Now security and the end-user experience are becoming major areas of focus.

The 2020 ISG Provider Lens Digital Workplace of the Future – Services & Solutions report for the U.K. evaluates the capabilities of 67 providers across five quadrants: Digital Workplace Consulting Services, Managed Workplace Services, Managed Mobility Services, Unified Communication and Collaboration Solutions and Unified Endpoint Management Solutions.

The report names Atos as a leader in four quadrants and Accenture, Computacenter, DXC Technology, HCL, TCS and Wipro as leaders in three quadrants. It identifies Capgemini, Fujitsu, Getronics, IBM, Microsoft and NTT Data as leaders in two quadrants. Avaya, Cisco, Citrix, Digital Workplace Group, Google, Ivanti, Okta, Slack, Trend Micro, Unisys, VMware and Vodafone each is named a leader in one quadrant. Hexaware and Unisys are named as Rising Stars—companies with “promising portfolios” and “high future potential” by ISG’s definition— in one quadrant each.

Customized versions of the report are available from Getronics and Unisys.

The 2020 ISG Provider Lens Digital Workplace of the Future – Services & Solutions report for the U.K. is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens Research

The ISG Provider Lens Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe and Latin America, as well as in the U.S., Germany, Switzerland, the U.K., France, the Nordics, Brazil and Australia/New Zealand, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.