Potential for Small, Targeted PSPS Event in Nine Counties

Forecasted Strong, Offshore Winds and Dry Conditions Mean PG&E May Need to Proactively Turn Off Power for Safety to Approximately 21,000 Customers Monday Night - Seite 3

• PG&E’s emergency website (www.pge.com/pspsupdates) is now available in 13 languages. Currently, the website is available in English, Spanish, Chinese, Tagalog, Russian, Vietnamese, Korean, Farsi, Arabic, Hmong, Khmer, Punjabi and Japanese. Customers will have the opportunity to choose their language of preference for viewing the information when visiting the website.
• Customers are encouraged to update their contact information and indicate their preferred language for notifications by visiting www.pge.com/mywildfirealerts or by calling 1-800-743-5000, where in-language support is available.
• Tenants and non-account holders can sign up to receive PSPS ZIP Code Alerts for any area where you do not have a PG&E account by visiting www.pge.com/pspszipcodealerts.
• PG&E has launched a new tool at its online Safety Action Center (www.safetyactioncenter.pge.com) to help customers prepare. By using the "Make Your Own Emergency Plan" tool and answering a few short questions, visitors to the website can compile and organize the important information needed for a personalized family emergency plan. This includes phone numbers, escape routes and a family meeting location if an evacuation is necessary.

Community Resource Centers Reflect COVID-Safety Protocols

PG&E will open Community Resource Centers (CRCs) to support any affected customers.

The sole purpose of a PSPS is to reduce the risk of major wildfires during severe weather. While a PSPS is an important wildfire safety tool, PG&E understands that losing power disrupts lives, especially for customers sheltering-at-home in response to COVID-19. These temporary CRCs will be open to customers when power is out at their homes and will provide ADA-accessible restrooms and hand-washing stations; medical-equipment charging; Wi-Fi; bottled water; and non-perishable snacks.

In response to the COVID-19 pandemic, all CRCs will follow important health and safety protocols including:

• Facial coverings and maintaining a physical distance of at least six feet from those who are not part of the same household will be required at all CRCs.
• Temperature checks will be administered before entering CRCs that are located indoors.
• CRC staff will be trained in COVID-19 precautions and will regularly sanitize surfaces and use Plexiglass barriers at check-in.
• All CRCs will follow county and state requirements regarding COVID-19, including limits on the number of customers permitted indoors at any time.

How Customers Can Prepare for a PSPS