Telia Lietuva results for 12 months of 2023 - Seite 2

The Company’s operating expenses were under control despite inflationary pressure. Energy costs in 2023 were a fifth lower than a year ago. All that in combination with higher revenue led to double-digit annual growth of earnings. Adjusted EBITDA margin for January-December of 2023 stood at 35.4 per cent (33.3 per cent in 2022).

Since October 2023, the content platform Telia Play became accessible without a special STB which was historically necessary for the provision of IPTV service. Holders of smart TV sets that have Android operating systems could download Telia Play LT app and enjoy all functionalities and content of Telia Play.

In November, following the decision of the Extraordinary General Meeting of shareholders, Telia Lietuva renounced and returned to the Lithuanian Central Bank the Company’s electronic money institution license for restricted activity. The license had been obtained in October 2016 with the purpose of take-over of payment activities of Omnitel after its merger into the Company and the provision of instant payment services. Due to changes in legislation regulating the payments market, the license was no longer required for the provision of Telia Lietuva’s existing and future planned payment related services.

We are not only the technology and 5G leader in Lithuania but also provide the best customer experience. For the fourth consecutive year Telia Lietuva’s customer care provided at our retail shops was recognized as best in class among Lithuanian and the Baltic States’ telecommunications operators according to the secret shopper research by DIVE group. 

In 2023 we set ourselves the goal of ensuring our technologies become an enabler for higher inclusivity of the currently marginalized communities. As part of our Christmas campaign, we highlighted the role our technologies play in increasing the quality of life and accessibility for the visually impaired. Following the campaign, we recorded and donated 10 children’s books for the audio sensory library, added audio descriptions to all the Harry Potter movies on Telia Play platform and financed the continued operation of the ELVIS mobile library which provides audio books for the visually impaired in the whole of Lithuania. Finally, we promoted the BeMyEyes app which enables volunteers to provide online assistance to the blind and visually impaired.