ASMALLWORLD Full Year Results 2023

Highest Revenue on Record, Higher Net Income and Strengthened Balance Sheet - Seite 2

ASMALLWORLD's member base expanded by 6% to 70,200 members, demonstrating robust growth and retention efforts. The company's dedication to providing members with travel inspiration, exclusive privileges and ways to meet other members continues to attract new members, while solid retention rates underscore the enduring loyalty within the ASMALLWORLD community.

First Class & More, the group’s smart luxury travel business, experienced solid demand for its entry-level Gold and Platinum memberships, but conversions to its top-tier Diamond membership slowed this year.

The World’s Finest Clubs, the world’s leading nightlife concierge, is regaining momentum and gradually increasing its customer base after the pandemic-induced downturn. With a fully redesigned website and an expanded network of global nightclubs, The World’s Finest Clubs is poised to reclaim its position as the premier destination for nightlife experiences worldwide.

Services Grew by 20% with Prior Investments Paying Off

In a notable turnaround from the previous year, the Services segment surged by 20% in 2023, reaching CHF 6.5 million, highlighting the efficacy of strategic investments and focused efforts.

The ASMALLWORLD Collection witnessed a remarkable 29% increase in bookings, showcasing its growing popularity and enhanced offerings. Notably, customer loyalty remained robust, with 43% of clients booking at least twice during the year, underscoring the platform's enduring appeal and customer satisfaction.

ASMALLWORLD Hospitality secured a significant victory for its client, Murbee Resorts, by facilitating a deal with Rosewood Hotels & Resorts to establish the first Rosewood hotel and residences on the island of Barbuda. This achievement underscores ASMALLWORLD's pivotal role in brokering the deal and coordinating the resort's development, further solidifying its position as a trusted advisor in the hospitality sector. At the same time, the legal dispute with MAG of Life, a previous client, persists following their unexpected termination of the consulting contract for the Ritz-Carlton Residences in Dubai.