Clouds Loom as U.K. Firms Weigh SAP Transition Options - Seite 2

“U.K. enterprises that opt for strategies such as BTP and RISE are not simply doing it to meet immediate compliance requirements,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “They are actively positioning themselves for sustained growth, resilience and competitiveness in an increasingly digital-centric business landscape.”

The report also examines how the next generation of talent management is being shaped by intelligent and AI technologies.

For more insights into the SAP ecosystem challenges facing enterprises in the U.K., including managing cloud services and spending in a time of economic uncertainty, and ISG’s advice for addressing them, see the ISG Provider Lens Focal Points briefing here.

The 2024 ISG Provider Lens SAP Ecosystem report for the U.K. evaluates the capabilities of 37 providers across four quadrants: SAP S/4HANA System Transformation, SAP Application Managed Services, Managed Cloud Services for SAP ERP and SAP SuccessFactors HXM Partner Services.

The report names Accenture, Capgemini, Infosys and Wipro as Leaders in all four quadrants, while Cognizant, Deloitte, Eviden (an Atos Business), EY, HCLTech, PwC and TCS are named as Leaders in three quadrants each. Hexaware, IBM, Kyndryl, LTIMindtree, Tech Mahindra and T-Systems are named as Leaders in one quadrant each.

In addition, Kyndryl is named as a Rising Star — a company with a “promising portfolio” and “high future potential” by ISG’s definition — in two quadrants, while Alight, DXC Technology, Eviden (an Atos Business) and Hexaware are named as Rising Stars in one quadrant each.

In the area of customer experience, Infosys is named the global ISG CX Star Performer for 2024 among SAP Ecosystem partners. The provider earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, which is part of the ISG Star of Excellence program, the premier quality recognition for the technology and business services industry.

The 2024 ISG Provider Lens SAP Ecosystem report for the U.K. is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens Research

The ISG Provider Lens Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.