Ericsson strengthens Entel's technology leadership - Seite 2
"The challenge in the telecommunications industry is to innovate and constantly provide a better experience for our customers. This agreement is a fundamental step toward achieving this, and we are confident that by working together with Ericsson we can offer a substantially better digital experience, lower our costs and increase our agility".
The newly deployed solutions will empower Entel to gain leadership in customer experience, product development, and secure fraud and revenue assurance. As a result, Entel will have the necessary tools to implement streamlined business processes and automation while focusing on enhanced and personalized customer experiences.
Sergio Quiroga, Head of Region Latin America and Caribbean, Ericsson, says: "By combining first-class consulting and systems integration services with the industry's most comprehensive OSS/BSS portfolio, Ericsson will help Entel orchestrate and monetize new opportunities within reach in the Networked Society.
"This comprehensive transformation shows what is possible when service providers take control of their network operations and put the customer experience first."
To meet consumer demands, operators must continually improve the customer experience, capture new revenues and drive business efficiencies. Ericsson is enabling operators to become agile and stay
competitive with a comprehensive, unified OSS/BSS software suite.
NOTES TO EDITORS
Digital Telco Transformation
Digital Telco Transformation Toolbox
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