Macquarie Telecom Selects Juniper Networks to Power Nationwide Network Refresh

By pairing a “SoUnTelco” attitude with an innovative Juniper networking backbone, Macquarie Telecom seeks to disrupt the status quo by transforming the service experience

SYDNEY, Australia, Aug. 06, 2020 (GLOBE NEWSWIRE) -- Juniper Networks (NYSE: JNPR), a leader in secure, AI-driven networks, today announced that Macquarie Telecom (part of the Macquarie Telecom Group ASX: MAQ), has selected Juniper Networks for the refresh of its nationwide network from the core to the edge, and to power its continued growth through its ‘customer-first’ attitude across telecom, data center and cloud services.

Since its inception, Macquarie Telecom has always sought to disrupt the status quo of the traditional telco industry. With a specific focus on the underserved corporations across Australia’s mid-to-large Enterprise and Government customers, Macquarie Telecom has seen tremendous growth due to the industry’s appreciation of its highly-differentiated and innovative customer experience.

Macquarie Telecom has seen strong recognition from its customers, with its Net Promoter Score (a measure of customer satisfaction) the highest in Australia¹,  far outpacing traditional industry competitors.

For Macquarie Telecom, inflexible telecom terms, long lead times and indifferent customer service are old business practices untenable in today’s fast-moving digital world. However, the ability to provide those differentiated levels of experience requires a high-performing networking infrastructure from which to launch services.

As such, Macquarie Telecom partnered with Juniper Networks to power its nationwide refresh and to introduce agile, automated and AI-driven innovation across its network.

¹ A net promoter score (NPS) of +50 or greater is excellent, and Macquarie Telecom’s NPS is the highest in Australia at +72. https://macquarietelecomgroup.com/customer-experience/

News Highlights:

• Across a variety of core, aggregation and edge functions within Macquarie Telecom’s network sit the MX10003, MX480 and MX204 Universal Routing Platforms
• Segment routing is utilized to route traffic across Macquarie Telecom’s national product network, the first by an Australian Juniper Networks customer on the MX10K platform
• The open frameworks, APIs and toolkits available across Juniper’s networking and security solutions are leveraged by Macquarie Telecom to facilitate increased network reliability while simplifying automation
• Junos OS as a common operating system delivers the reliability, security, flexibility, and consistency required by Macquarie Telecom to manage its voice, data, data center and cloud services
• The nationwide network upgrade by Juniper Networks is slated to be completed by the end of 2020
• Macquarie Telecom continues to explore ways to leverage the Juniper platform to deliver innovative and exceptional customer-centric services for its in-demand services, including through an ongoing focus on increasing automation across its network operations

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