Verint Only Vendor Recognized by Gartner in Both the Magic Quadrant for CRM Customer Engagement Center and the Magic Quadrant for Workforce Engagement Management for Fourth Consecutive Year - Seite 2

According to a reviewer on Gartner Peer Insights engagement management reviews and ratings³, “We were able to deploy a system that supported our view to allow customers to reach us anytime, from anywhere, on any device and be serviced by the best skilled agent with knowledge infused processes. We couldn't have done it without the Verint tools.” –Vice President/CIO in finance industry

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¹Source: Gartner, Inc. Magic Quadrant for the CRM Customer Engagement Center by Nadine LeBlanc and Jim Davies, June 15, 2021.

²Source: Gartner, Inc. Magic Quadrant for Workforce Engagement Management by Jim Davies, Jim Robinson, Kim Dans and Mark Dauigoy, April 26, 2021

³Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.

About Verint

Verint (Nasdaq: VRNT) helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement to help customers close The Engagement Capacity Gap.

Verint. The Customer Engagement Company. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2021, our Quarterly Report on Form 10-Q for the quarter ended April 30, 2021, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

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