CrowdStrike Earns Highest Rating in October 2021 Gartner Peer Insights ‘Voice of the Customer’ for Endpoint Protection Platforms Report
CrowdStrike Inc., a leader in cloud-delivered endpoint protection and workload protection, today announced that for the third year in a row, it has been recognized by Gartner, Inc. as ‘Customers’ Choice’ in the Gartner Peer Insights ‘Voice of the Customer’: Endpoint Protection Platforms report1 across North America, Europe, the Middle East & Africa (EMEA), and Asia-Pacific & Japan (APJ). Within the report, The CrowdStrike Falcon platform achieved an overall rating of 4.8 out of 5 out of 260 verified customer reviews, the highest rating of all vendors named a Customers’ Choice in this market for three consecutive years, as of November 25, 2021.
In the latest recognition of the company’s vision and solutions, CrowdStrike also recorded the highest customer satisfaction across all industry sectors and company sizes segmented by Gartner. Out of 18 vendors assessed in the report, CrowdStrike recorded the highest “Willingness to Recommend” from customers at 98%. CrowdStrike is the only company to be recognized as a Customers’ Choice for Endpoint Protection Platforms in every industry segment including: Public Sector, Government & Education, Finance Sector, Manufacturing Sector, and the Services Sector. This impressive distinction follows Gartner recognition of CrowdStrike as Leader and being placed furthest for Completeness of Vision in the 2021 Magic Quadrant for Endpoint Protection Platforms (EPP).
“CrowdStrike has received many awards and validations throughout our 10 years in business but the most important awards are always those given by customers,” said Amol Kulkarni, chief product and engineering officer at CrowdStrike. “Putting the customer first, we are extremely proud that nearly all who participated in reviews were willing to share how seamless their experiences were with the Falcon platform. Our customers' willingness to contribute, along with our continued, customer-focused innovation, is a testament to CrowdStrike’s global success.”
Overall, CrowdStrike had the highest rating for:
- Product Capabilities (4.8 out 5) based on 257 responses
- Deployment Experience (4.8 out of 5) based on 254 responses
- Support Experience (4.8 out of 5) based on 253 responses
- Sales Experience (4.8 out of 5) based on 232 responses
The Gartner Peer Insights Customers’ Choice is based on feedback and ratings from end-user professionals who purchase, implement and/or use the CrowdStrike Falcon platform. The Gartner Peer Insights methodology collects data to help clients with a synthesis of which vendor products are the most highly rated by customers for EPP solutions. Vendors recognized as a Customers’ Choice must have 50 or more approved ratings and an average overall rating of 4.5 stars or greater. In addition to providing an overall score, Gartner Peer Insights allows customers and prospects to pivot by company size, vertical, geography, date and reviewer role.