Hackett

Generative AI Will Drive Profound Reductions In SG&A Cost and Staffing -- Up to 40% Over the Next Five to Seven Years - Seite 2

Chief of Research John Van Decker said, “Now is the time to educate management on the capabilities, limitations of the technology, relevant policies and potential impact on staffing; assess how generative AI can be adopted in your organization; and partner with technology and/or digital automation teams to take full advantage of generative AI’s capabilities. In the SG&A area, domain-specialized Generative AI is particularly relevant. By providing Generative AI with the necessary process knowledge and integrating it with other intelligent automation solutions, companies can begin utilizing it quickly for transactional SG&A tasks and mature over time to autonomous operations.”

About The Hackett Group

The Hackett Group, Inc. (NASDAQ: HCKT) is a leading benchmarking, research advisory and strategic consultancy firm that enables organizations to achieve Digital World Class performance.

Drawing upon our unparalleled intellectual property from more than 25,000 benchmark studies and our Hackett-Certified best practices repository from the world’s leading businesses – including 97% of the Dow Jones Industrials, 93% of the Fortune 100, 73% of the DAX 40 and 52% of the FTSE 100 – captured through our leading benchmarking platform Quantum Leap and our Digital Transformation Platform, we accelerate digital transformations, including enterprise cloud implementations.

For more information on The Hackett Group, visit: https://www.thehackettgroup.com/; email [e-mail]; or call [phone].

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