Hackett

2023 Brings Increasing Cost for HR But Greater Business Impact - Seite 2

The research measures the performance gap between Digital World Class and traditional HR organizations. Important benefits that Digital World Class organizations provide are:

• Elevated stature, with 49% more likely to be viewed as a valued business partner
• More focus on business enablement, including 29% fewer days to fill manager positions and 23% more positions filled internally
• Greater use of technology, with 60% more fully using human capital management application functionality
• Greater productivity, including 66% more employees supported per HR full-time equivalent staff person and 87% higher total placements/hires per recruiter and staffing full-time equivalent staff person
• Greater reliability, with 4X fewer health and welfare transaction processing errors and 6X fewer time and attendance corrections required

According to The Hackett Group Senior Director Amanda Newfield, “Wage inflation and high turnover – an ongoing effect of the ‘Great Resignation,’ – drove up HR operating costs across the board this year. But the commitment to technology continues to pay off for Digital World Class HR organizations. By investing in their technology architecture and emerging technologies such as smart automation, advanced analytics, and collaborative tools, they are able to drive a more consultative approach, focus more on talent management and HR strategy, make better decisions and more effectively identify and solve business problems, all while spending a lot less and operating with far fewer staff.”

The Hackett Group Principal Franco Girimonte added: “The bottom line is that Digital World Class HR organizations are better at enabling their companies to succeed. They have streamlined the day-to-day transactional elements of their operations, and through systematic use of global business services and process automation have freed up an additional 12% of their teams’ efforts to focus on value-added activities. Now, they can more effectively focus on attracting, retaining, developing and engaging employees.”

About The Hackett Group

The Hackett Group, Inc. (NASDAQ: HCKT) is a leading benchmarking, research advisory and strategic consultancy firm that enables organizations to achieve Digital World Class performance.

Drawing upon our unparalleled intellectual property from more than 25,000 benchmark studies and our Hackett-Certified best practices repository from the world’s leading businesses – including 97% of the Dow Jones Industrials, 93% of the Fortune 100, 73% of the DAX 40 and 52% of the FTSE 100 – captured through our leading benchmarking platform Quantum Leap and our Digital Transformation Platform, we accelerate digital transformations, including enterprise cloud implementations.