Assurant Realigns Executive Team to Support Global Growth Strategy - Seite 2

The company also announced today that, effective immediately, Francesca Luthi has been named chief operating officer (COO), continuing to report to Keith Demmings. She will take responsibility for Assurant’s global operations and the company’s centers of excellence for customer experience, data analytics, and digital and artificial intelligence transformation. To further accelerate Assurant’s strategic priorities, Luthi will maintain oversight of the company’s people organization, communications, sustainability, diversity, equity and inclusion (DEI), global sourcing, and facilities functions.

According to Demmings, “With more than 7,000 employees across our global operations, Francesca’s appointment as COO will drive significant business value and advance our progress in connecting and delivering superior employee and customer experiences. She is a proven global change agent within Assurant, and a champion of our culture, who will focus on accelerating value realization through the ongoing deployment of emerging technologies and a steadfast focus on operational excellence.”

As chief administrative officer and acting chief human resources officer, Luthi led a transformation of the People Organization to strengthen Assurant’s culture and empower its 13,700 employees worldwide to deliver on the company’s growth and innovation agenda. As part of this effort, she designed and executed Assurant’s “Future of Work” program, including resetting talent strategies, enabling flexible ways of working, and restructuring the company’s corporate real estate portfolio to evolve Assurant’s workplace environment and consistently increase employee engagement. Through the deployment of emerging technologies, she drove meaningful improvements to the employee experience while also driving scale efficiencies.

“Keith and Francesca exemplify the depth and breadth of our executive bench. I am confident that in these new roles they will accelerate growth for the benefit of our clients, employees and shareholders,” Demmings concluded.

About Assurant

Assurant, Inc. (NYSE: AIZ) is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and to deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.