Ooma Office Business Phone Service Now Integrates with Legal Practice Management Leader, Clio

Ooma, Inc., a smart communications platform for businesses and consumers, announced today the integration of its Ooma Office business phone service with Clio, the global leader in legal technology. This strategic integration aims to significantly improve the legal client experience during phone interactions by facilitating personal and efficient interactions, which are crucial for referral-building and client loyalty.

With the Ooma Office integration, legal professionals and support staff automatically get a Call Pop displaying client information from Clio when placing or receiving calls using the Ooma Office desktop app. The Call Pop also automatically displays associated legal matters and provides an entry form for call notes, helping the team stay on top of client casework and track billable hours.

Ooma Office (https://www.ooma.com/small-business-phone-systems/) is a cloud-based phone and unified communications service offering an extensive set of more than 50 features curated to meet the needs of businesses of various sizes. Designed for easy installation, use and management, with no technical skills required, Ooma Office delivers powerful capabilities that include a virtual receptionist, ring groups, videoconferencing and call queueing.

Clio (https://www.clio.com/) is the global leader in legal technology, providing software that streamlines law firm operations, improves productivity, and enables legal professionals to increase their revenues. Trusted by over 150,000 legal professionals and over 90 law societies and bar associations, Clio provides industry-leading security, 24/5 customer support, and an unparalleled app ecosystem—integrating with many solutions, now including Ooma Office.

“We’re excited to have Ooma join our ecosystem, providing law firms with even more powerful communications tools to enhance client relationships,” said Hemant Kashyap, chief product officer at Clio. “This integration brings added convenience and efficiency to legal professionals and ultimately, a better overall experience for clients. We’re thrilled to see our app directory continue to grow, offering more innovative solutions for our customers.”

Chris Burgy, vice president of corporate development at Ooma, emphasized the importance of personalizing client interactions and maintaining seamless access to the Clio platform. He said, "There's no better way to instill confidence in a law firm's commitment to client needs than personalizing client interactions. Through our integration with Clio, Ooma enhances the value law firms derive from their overall technology investment."