America’s Biggest and Best Prepaid Brand, Metro by T-Mobile, Takes On the Industry’s Biggest Gotcha with New Metro Flex Plans

In a streamed event today, T-Mobile (NASDAQ: TMUS) Consumer Group President Jon Freier shared major news from Metro by T-Mobile as part of the prepaid leader’s commitment to wireless without the gotcha. The company introduced new Metro Flex plans that give customers free phones when they join and the same great deals as new customers on a great selection of devices when they stay … making Metro the ONLY prepaid brand with a plan that gives new and existing customers the same, fair treatment.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240513051301/en/

Metro Flex Plans (Graphic: Business Wire)

The biggest gotcha in prepaid wireless is that your business isn’t valued. Prepaid providers give a free smartphone to new customers but regularly make existing ones pay up for that exact same smartphone. It’s frustrating, disrespectful and straight up wrong. Metro by T-Mobile is putting an end to all that, reinventing the process so you can get that new customer feeling again and again.

“Think about this, if two people walk into a prepaid store and one is brand new and the other is a five-year customer, only one of them gets the best deal on a new smartphone … and it’s not the longtime customer! Talk about some major yada yada,” said Jon Freier, President, T-Mobile Consumer Group. “Prepaid customers have been taken for granted for far too long, so we’re taking a stand today with Metro Flex. Now, customers get a free phone when they join and the same great phone deals as new customers when they stay — and it’s all because Metro is the only prepaid provider that values your business.”

Introducing Metro Flex

With Metro Flex, Metro puts customers in the driver’s seat, giving them choice and control like never before. With Metro’s new plans, you choose what phone you want and even when you want it. Here’s how it works:

1. Switch to Metro and sign up for a Metro Flex plan.
2. Get a free 5G phone when you join.
3. Every 1, 2 or 3 years, trade in your old phone in working condition and choose from the same Metro Flex deals as new customers on select devices. Your options expand the longer you stay.

That’s all there is to it. Just bring your current number and ID and get our best deals on devices from top brands like Samsung, Motorola and REVVL (more on that in a minute!). Plans start at $50/month with AutoPay ($55 today and $50 after that when you sign up for AutoPay). You’ll have the comfort of knowing that when it’s time for a new phone, you’ll get the same great deals as new customers on select devices, because it’s all part of the plan.