Avaya 2017 ENGAGE Customer Innovation Award Winners - Seite 2

"Scotiabank, through our partnership with Avaya, is now enabled to tackle the digital transformation required for us to retain, enhance and grow our customer base and to exceed their desired experiences."
Jason Wolkove, Director, Strategic Projects, Scotiabank

"Green Shield Canada has more than 850 employees across seven offices in Canada -- from Montreal to Vancouver. We saw an opportunity to explore technology upgrades that would enhance company-wide communications and bring our teams across Canada closer together. With just a single training session, employees have hit the ground running with the tools. The videoconferencing option has provided a solution to overbooked meeting rooms and the instant messaging feature is already cutting down on the number of emails being sent."
Jim Mastronardi, Director, Enterprise Infrastructure, PMO and Procurement Green Shield Canada

"BECU is growing rapidly. We now have 1 million members and our focus on service is as strong as ever. We needed a technology partner that could support our expansion and help us meet the expectations of members while maintaining our high satisfaction rate. The Avaya Elite Multi-Channel infrastructure does just that."
Rick Webb, Telecommunications Engineer, BECU

"We needed a communication solution that would support our rapid growth, support our clients, and support our bottom line. From a metrics perspective, Avaya IP Office ticked every box. Is it what my clients are looking for? Yes. Are they happy with the solution? Yes. Is it costing me a lot of money to service and maintain? Definitely not. I really couldn't have chosen a better solution."
Mark Herrmann, Chief Technical Officer, The Crossing Studios

About Avaya
Avaya enables the mission critical, real-time communication applications of the world's most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking -- offered on premises, in the cloud, or a hybrid. Today's digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements.

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