Annual Report for 2019 - Seite 3

All-time high passenger satisfaction
The year ended with good news. According to the international Airport Service Quality (ASQ*) survey conducted at more than 350 airports the world over, the passenger satisfaction rate at Copenhagen Airport improved from 81% to a record 86% of passengers saying they are satisfied or very satisfied with the service, the facilities and their passage through the airport. CPH believes that the passenger satisfaction rate is a direct and measurable result of the many new facilities and the excellent service offered to passengers at Copenhagen Airport by the airlines, the police the customs authorities, the groundhandlers’ check-in and baggage handling staff, shop and restaurant staff and by CPH’s own staff in areas such as cleaning and the security checkpoint.

At the Annual General Meeting on 2 April 2020, the Board of Directors proposes this time not to pay any dividend for the second half of 2019 for adoption at the Annual General Meeting. The total dividend for the year amounts to DKK 237.6 mill., equivalent to DKK 30.28 per share. The dividend corresponds to 50% of the half-year profit paid on 13 August 2019.

Outlook for 2020

Global aviation is under pressure from amongst other factors economic uncertainty, climate change and the recent outbreak of Coronavirus COVID-19.

The Corona outbreak significantly affects the number of flights - both in terms of holiday and business travel. Airlines have announced they are cancelling and reducing operations in line with declining demand.

Due to the great uncertainty COVID-19 has created for air travel in Denmark and the rest of the world and uncertainty about the duration of the situation, it is currently not possible to make a reasonable assessment of the financial impact of the Coronavirus at this time. Hence, it is not possible to give an outlook for revenue, profit before tax and total investments.

As a consequence, CPH will continuously assess and adjust the level of operational costs and investments.

The Group’s Annual Report is attached in PDF format.

COPENHAGEN AIRPORTS A/S

P.O. Box 74
Lufthavnsboulevarden 6
2770 Kastrup
Denmark

Contact:
Rasmus Lund
CFO

Tel.:       [phone]
Fax:      [phone]
E-mail: [e-mail]
www.cph.dk

CVR no. 14 70 72 04

 

Attachments

• Announcement to the Nasdaq Copenhagen Stock Exchange 3 Marts 2020
• Copenhagen Airports AS Group Annual Report 2019
• Copenhagen Airports AS Parent Company Annual Report 2019