Conduent Offers Contact Tracing Staff and Expands Maven to Ease Agencies’ COVID-19 Workload and Help Ensure Safer Reopening of the Economy - Seite 2

Microsoft Azure Availability
In addition, Conduent’s Maven module to track COVID-19 is now available on the Azure cloud platform. The Maven software — already in use by approximately 40 health agencies and available through other cloud platforms — provides public health authorities with a secure and flexible means to track confirmed COVID-19 cases and those at risk of infection, enabling robust contact tracing across states, counties, cities or regions. To help U.S. agencies quickly implement a solution that provides insights to fight coronavirus, Conduent is waiving the software license fee for the Maven COVID-19 module through June 30, 2020¹ for qualified state- and territorial-level public health agencies.

“Contact tracing is critical in the fight to contain the spread of COVID-19 to save lives,” said Mark Brewer, President, Global Public Sector Solutions, Conduent. “While governments plan to reopen communities and the economy, Maven can provide public health agencies with accurate contact tracing to prevent new cases from growing into new outbreaks. Conduent has considerable experience assisting organizations in managing high volumes of calls, answering sensitive healthcare program inquiries, and performing case management services that require complex decision making and high-level communication skills with our trained and empathetic staff.

“By expanding Maven’s availability on Microsoft Azure, we are increasing health agencies’ highly secure access to an efficient tool that streamlines the time-consuming process of following up with potentially millions of people who may have been exposed to COVID-19,” Brewer said. “Rapid cloud deployment, coupled with contact tracing staffing solutions leveraging nearly 20 years of expert public health agency support, will help agencies bridge the resource gap with technology, people and expertise in an efficient, fast and scalable way at a time when they need a robust contact tracing solution to reopen local economies.”

Unlike recently publicized consumer-facing apps for exposure notification, Maven is specifically designed to manage lab-verified COVID-19 cases, streamline contact tracing and automate case management. The Maven Disease Surveillance and Outbreak Management Platform, together with trained staffing resources to conduct community outreach, form the perfect combination to enable public health agencies to perform contact tracing at massive scale.