CarMax Launches New Signature Experience – Industry-Leading “Love Your Car Guarantee” - Seite 2

 

The CarMax consumer difference:

 

• Stress-free car buying experience with no-haggle pricing and flexible options for customers to buy and sell a car on their terms – including options to buy online or at one of CarMax’s 220 stores nationwide
• Contactless curbside pickup, available nationwide, or home delivery, available to most customers
• Largest nationwide inventory of 60,000+ used vehicles of nearly every make and model
• 24-Hour Test Drives where customers have a full day to decide if a car is the right fit
• 30-Day Money-Back Guarantee where customers can return the car for any reason for a full refund if the vehicle has not been driven more than 1,500 miles
• 360-degree photos online that give customers full viewpoints of the interior and exterior of vehicles
• Limited warranty that covers a vehicle's major systems for 90 days or 4,000 miles, whichever comes first
• Free appraisal offers good for seven days - we'll be your car even if you don't buy ours
• Extensive social distancing and sanitation measures at all CarMax locations. CarMax associates wear masks when working with others, and the company sanitizes high-touch areas of vehicles, including before and after test drives and vehicle repairs. Further details on how CarMax is supporting customers during the COVID-19 pandemic may be found here. 

Photo images and B-roll are available for download on the CarMax Media Center.

 

About CarMax

CarMax, the nation’s largest retailer of used cars, revolutionized the automotive retail industry by driving integrity, honesty and transparency in every interaction. The company offers a truly personalized experience with the option for customers to do as much, or as little, online and in-store as they want. CarMax also provides a variety of vehicle delivery methods, including home delivery, contactless curbside pickup and appointments in its stores. During the fiscal year ending February 29, 2020, CarMax sold more than 830,000 used cars and more than 465,000 wholesale vehicles at its in-store auctions. CarMax has 220 stores, over 25,000 Associates, and is proud to have been recognized for 16 consecutive years as one of the Fortune 100 Best Companies to Work For. For more information, visit www.carmax.com.