RingCX Achieves Industry Leadership Recognition and Market Momentum as Businesses Prioritize AI-first Customer Service - Seite 2

RingCX is establishing a strong foothold with customers in the insurance industry, with notable wins such as Investors Heritage, and one of the nation’s leading auto and life insurers. It is also building momentum with shipping and logistics sector customers, such as Worldwide Express, the second largest privately held freight brokerage in the U.S.

"RingCX enabled a seamless transition from our legacy system and will deliver significant cost-savings as we transform our service operations,” said Richard Chavous, Manager of Enterprise Cloud Engineering, Worldwide Express. “The user interface is much more modern and intuitive, which helped our agents ramp up quickly. The transition has enabled simplified workflows, allowing agents to seamlessly manage channels and conversations."

RingCX includes voice, video, over 20 digital channels, AI summaries, and unlimited domestic inbound and outbound minutes. Attractively priced at $65 per agent per month¹, RingCX provides major cost savings and pricing predictability. RingCX has broadened its reach with international customers, with general availability in the U.S., U.K., France, and Germany. New customer wins include a century-old major player in automobile and industrial vehicle distribution in France and a leading French insurance group, covering more than 2 million beneficiaries worldwide.

To learn more about RingCX, please visit https://www.ringcentral.com/ringcx.html.

About RingCentral

RingCentral is a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence, and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of millions of customers and thousands of partners worldwide. Visit ringcentral.com to learn more.

2024 RingCentral, Inc. All rights reserved. RingCentral, RingSense, RingCX, and the RingCentral logo are trademarks of RingCentral, Inc.

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¹ Based on annual prepay pricing.

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The RingCentral Registered (A) Stock at the time of publication of the news with a raise of +0,95 % to 30,93USD on NYSE stock exchange (20. Februar 2024, 21:55 Uhr).