Rimini Street Announces the Immediate Availability of Comprehensive Support, Security and Consulting Services for VMware Products

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software, and a Salesforce and AWS partner, today announced the global launch of Rimini Support, Rimini Protect and Rimini Consult for VMware products, in a first-of-its-kind, comprehensive third-party offering.

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Rimini Street Announces the Immediate Availability of Comprehensive Support, Security and Consulting Services for VMware Products (Graphic: Business Wire)

Rimini Street services for VMware will allow perpetually-licensed VMware customers to continue running their current systems for years into the future – with Rimini Street’s award-winning support services that includes guaranteed priority support response by an engineer 24/7/365 in 10 minutes or less. The standard pricing for Rimini Street Support for VMware products is similar to the current support fees each perpetual licensee is paying VMware.

“Many organizations are perpetually licensed to use VMware products and are now facing significant annual fee increases demanded by VMware. These organizations are now looking for an alternative, comprehensive annual support program that can enable them to continue implementing, changing and running their perpetually licensed VMware software infrastructure smoothly and reliably for years into the future,” said Seth Ravin, CEO and president of Rimini Street. “Rimini Street is now offering such a support program for VMware products as an extension of its award-winning, mission-critical global support services utilized successfully by thousands of clients in more than 100 countries over nearly two decades.”

Buy Time and Extend the Useful Life of VMware Perpetual Licenses

Unsettled by VMware’s sudden transition to a new subscription-based licensing model with the forced bundling of licenses for products that were not previously selected, licensed or used by some VMware customers, VMware perpetual licensees need time to analyze the software vendor’s proposed changes and determine if they are going to eventually accept their new licensing model and fees, attempt to negotiate new licensing terms and fees or evaluate, select and implement a new virtualization platform. In any of these cases, selecting Rimini Support for VMware buys an organization the time - up to years - to perform this analysis and make and implement these critical infrastructure decisions while receiving Rimini Street premium support for their current, paid-for and perpetually licensed VMware infrastructure that still has years of useful life.