Survey cites enhanced patient experience and anxiety reduction as top benefits of Philips Ambient Experience - Seite 2

Customer survey results across Europe and the U.S.
Analysis of the information provided by 59 respondents across Europe and the U.S. to a customer survey, conducted on behalf of Philips by The MarkeTech Group, indicate improved patient experience (endorsed by 83% of respondents) to be their most valuable attribute of using Ambient Experience in radiology exam rooms. The majority of customers surveyed (83%) indicated that Ambient Experience is at least impactful, and up to extremely impactful, in alleviating patient anxiety.

Based on their current use of the solution, 91% were likely or extremely likely, to recommend their current Ambient Experience offering to another hospital, and 87% were likely, or extremely likely, to include Ambient Experience as part of a new purchase. 75% of respondents in the US and 59% in Europe believe that Ambient Experience encourages patients to choose their facility.

The ability of Ambient Experience to help hospitals deliver on the quadruple aim is also supported by multiple studies across hospital sites in Germany, Denmark and the UK. More information is available in the Philips Ambient Experience Press Backgrounder.

Philips is showcasing its Ambient Experience solution during the European Congress of Radiology (ECR) virtual event (March 3-7, 2021). For more information on Philips’ new portfolio of diagnostic and interventional solutions and AI-enabled applications to enhance radiology workflows at ECR 2021, visit the Philips ECR site, and follow @PhilipsLiveFrom for updates throughout the event.

For further information, please contact:

Kathy O’Reilly
Philips Global Press Office
Tel.: [phone]
E-mail : [e-mail]
Twitter: @kathyoreilly

Mark Groves
Philips Global Press Office
Tel.: [phone]
E-mail: [e-mail]

About Royal Philips

Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and well-being, and enabling better outcomes across the health continuum – from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Philips generated 2020 sales of EUR 19.5 billion and employs approximately 82,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.