Rapid Changes Spur Digital Transformations at U.S. Banks - Seite 2

“Changes across the U.S. banking industry are far-reaching and likely to continue,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “To stay relevant and competitive, banks need to innovate like technology companies.”

For more insights into the challenges facing U.S. banks and ISG’s advice on where to find modernization opportunities, see the ISG Provider Lens Focal Points briefing here.

The 2022 ISG Provider Lens Digital Banking Services report for the U.S. evaluates the capabilities of 26 providers across four quadrants: Core Modernization and Integration Services; Technology Transformation Services for Digital Banking; Governance, Risk and Compliance Services; and Payments and Card Processing Services.

The report names Accenture, Capgemini, Cognizant, Infosys and TCS as Leaders in all four quadrants. It names HCLTech as a Leader in three quadrants. Atos, Deloitte, FIS and Wipro are named as Leaders in two quadrants each, and EY, Fiserv, LTI and PwC are named as Leaders in one quadrant each.

In addition, LTI is named as a Rising Star — a company with a “promising portfolio” and “high future potential” by ISG’s definition — in three quadrants. FIS is named as a Rising Star in one quadrant.

A customized version of the report is available from Capgemini.

The 2022 ISG Provider Lens Digital Banking Services report for the U.S. is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens Research

The ISG Provider Lens Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.