EQS-News

NFON AG exceeds profitability targets for 2023 and continues profitable growth trajectory in transformation year 2024 - Seite 2

The number of seats installed with customers was increased by 3.4% to a total of 655,967 in financial year 2023 (2022: 634,288).

With the goal of living up to its self-image as an innovative pioneer in integrated cloud business communications on the European market and capable of exploiting market potential accordingly in the future, NFON sees operational excellence as the basis for this. NFON therefore initiated an extensive transformation process in the first half of 2023. An important milestone on the path to an optimised organisational structure was already achieved in the second half of the year with the restaffing and reorganisation of the management levels, including the introduction of new areas of responsibility at C level. In addition, Andreas Wesselmann was appointed to the Management Board team as Chief Technology Officer as at 1 January 2024 to strengthen NFON’s technological innovation prowess. In order to boost profitability, measures have also been taken to optimise the process landscape and cost base.

Patrik Heider, CEO and CFO of NFON since the second quarter of 2023: “We firmly believe that profitability and growth must go hand in hand at a technology company like NFON. In 2023, we already achieved significant improvements in our results and initiated key strategic projects. We are proud of what we have already achieved and see this as confirmation that we are on the right track. It is now a matter of continuing to work on operational excellence at NFON in the transformation year 2024 in order to further boost our profitability on this basis and also speed up the growth rate again from 2025 onwards.”

To achieve operational excellence as the key to consistently profitable corporate development, NFON is working on better aligning cooperation among the customer- and market-based product management and the service-focused sales units and agile development area. Based on this foundation, the three strategic growth pillars – “innovative product development”, “focus on sales excellence” and “stronger partnerships” – will likely begin to have an impact on NFON’s performance from the first half of 2024.