Boston Communications Group, Inc. (BCGI) - 500 Beiträge pro Seite

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Profile:Boston Communications Group, Inc. provides real-time subscriber management services to the wireless industry through a combination of proprietary software applications, a carrier-class-hosted environment, a voice resource network and a service and support organization. Its operating segments consist of billing and transaction processing services, roaming services and prepaid systems. Billing and transaction processing services offerings allow wireless carriers to access its voice resource network and transaction processing platform, enabling such carriers to offer prepaid wireless calling to their subscribers. Roaming services provide wireless carriers the ability to generate revenues from subscribers who are not covered under traditional roaming agreements by arranging payment for roaming calls. The prepaid systems segment assembles and markets prepaid systems to international carriers and assembles the voice nodes used to support its voice resource network.


http://www.bcgi.net

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Boston Communications Group Continues Momentum with Regional U.S. Wireless Carriers
Wednesday September 10, 9:03 am ET
Four Carriers Sign, Renew Multiyear Contracts for Billing and Customer Care, Prepaid Wireless Solutions


WOBURN, Mass.--(BUSINESS WIRE)--Sept. 10, 2003-- Boston Communications Group, Inc. (NASDAQ: BCGI - News), a leading provider of transaction processing solutions for real-time wireless subscriber management, payment services, billing and customer care, today announced new customer signings and contract renewals with four regional carriers. Coastel Communications of Lafayette, La., has selected bcgi Voyager Billing and Customer Care to enhance its subscriber base and streamline business operations. Additionally, Illinois Valley Cellular of Marseilles, Ill.; Thumb Cellular of Pigeon, Mich.; and Bluegrass Cellular of Elizabethtown, Ky., have all renewed their contracts to utilize bcgi Prepaid Connection to offer convenient, feature-rich prepaid wireless service to attract new subscribers and decrease operational costs.
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Coastel, a provider of offshore communications services in the Gulf of Mexico, has signed a contract for bcgi Voyager Billing and Customer Care, a sophisticated solution for customer management, including retail operations and inventory management, network provisioning, inter-carrier relations, billing, invoicing, and customer care. The comprehensive system enables carriers to rapidly respond to customer needs, allowing them to quickly create new services and intuitive interfaces for customer service representatives. Regardless of carrier network, be it CDMA, TDMA or GSM, the flexibility of bcgi Voyager supports all types of wireless service and payment plans with the resources and assurances of a proven, end-to-end service.

bcgi Prepaid Connection enables small- and medium-sized carriers to cost-effectively provide customers with a robust prepaid wireless offering that includes nationwide roaming, mobile commerce purchasing power and Web-based customer care tools. As an end-to-end, real-time subscriber management solution, bcgi Prepaid Connection allows carriers to replicate postpaid plans on a prepaid basis and tightly integrates with any billing and network infrastructure. Additionally, through its integration with bcgi Payment Services, carriers can offer subscribers access to more than 115,000 recharge locations across the country.

"As we strive to compete in a challenging environment, bcgi`s outsourced billing and customer care platform provides a powerful solution that will allow us to more efficiently and effectively address the needs of our subscribers while we reduce the cost of servicing them," said Salvatore A. Grasso, managing director and CFO of Coastel Communications. "bcgi Voyager Billing and Customer Care will help us deliver premium customer service and support as we roll-out enhanced offerings and continue to concentrate on growing our business--two key initiatives that not only differentiate our services, but also enable us to achieve a competitive advantage in the market."

Deployed using bcgi`s TOTALsource implementation model, bcgi furnishes all aspects of bcgi Prepaid Connection and bcgi Voyager Billing and Customer Care, including initial hardware and software, implementation and conversion services, on-going application support, 7x24 monitoring, alarming, and capacity planning. bcgi TOTALsource provides a complete outsourced environment for the deployment of all bcgi solutions, allowing carriers to get to market quickly and without large capital investments.

"Sharply focused on maintaining a competitive edge, these innovative carriers choose solutions that provide a cost-effective way for them to attract and retain subscribers with advanced features and functionality," said E.Y. Snowden, president and CEO of bcgi. "We continue to expand our customer base by leveraging our assets to help carriers increase market penetration and lower their operational costs."

About bcgi

Boston Communications Group, Inc. (NASDAQ: BCGI - News), an S&P Small Cap 600 Index company and Russell 2000 Index company, is a leader in transaction processing solutions for real-time wireless subscriber management, payment services, billing and customer care. Through these solutions, bcgi delivers prepaid and postpaid billing, wireless account recharge and mobile commerce payment services. Founded in 1988, bcgi provides solutions to carriers through a combination of its industry-leading, proprietary software applications, world-class infrastructure and data centers, expertise in telecommunications platform integration, and flexible implementation models. bcgi provides one or more of its solutions to more than 100 wireless operators worldwide, including five of the top six U.S. carriers. Please visit the bcgi Web site at http://www.bcgi.net.



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Contact:
Boston Communications Group, Inc.
Media relations:
Chris Harrall, 781-904-5321
[e-mail]
or
Investor relations:
Dan Brosnan, 781-904-5000
[e-mail]
or
Marenghi Public Relations
Ian Race, 781-915-5022
[e-mail]



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Source: Boston Communications Group, Inc.