8x8 Launches Team Messaging Solution To Help Enterprises Deliver Better Customer Experiences At Scale - Seite 2

8x8 Team Messaging is one key element of 8x8 X Series which helps businesses transform their customer and employee experience with one system of engagement across voice, video, collaboration and contact center and one system of intelligence on a single cloud platform. With 8x8 X Series, 8x8 customers communicate faster and smarter to exceed the speed of customer expectations. 8x8 X Series enables organizations to differentiate their customer experience in real time by connecting customers to the most relevant employee on any channel for quicker speed to answers. 8x8 X Series personalizes customer interactions with context-rich insights, and optimizes for smart customer outcomes based on business-critical signals derived from advanced employee-customer interaction analytics.

To learn more about 8x8 X Series and 8x8 Team Messaging, visit 8x8 at the Gartner Symposium — booth #127.

Get a complimentary copy of the 2018 Gartner “Magic Quadrant Report for Unified Communications as a Service, Worldwide”^[1] as 8x8 was recently named a Leader for the seventh year in a row.

[1] Gartner "Magic Quadrant for Unified Communications as a Service, Worldwide" by Daniel O'Connell, Megan Fernandez, Rafael Benitez, Bjarne Munch, Christopher Trueman, Mihai Nguyen, October 10, 2018.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About 8x8, Inc.

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.

8x8 and 8x8 X Series^TM are trademarks of 8x8, Inc.

View source version on businesswire.com: https://www.businesswire.com/news/home/20181016005381/en/