IBM Study

CIOs' Influence is Growing As Technology Becomes Core to Surveyed Enterprises - Seite 2

CIOs and CTOs may be working at cross-purposes in the drive for business value

Many CIOs are increasingly serving as a bridge across other business functions, connecting the dots to balance and rearrange technology resources and capabilities to drive agility and efficiency. Within the walls of the technology function itself, however, only 4 in 10 CIOs surveyed report they frequently interact with CTOs, despite the fact that effective collaboration can drive financial benefits.

The consequences of this disconnect can be significant – if CIOs and CTOs are using data and AI for different use cases without coordination across culture, processes and tools, the organization may lack a cross-company view and ability to govern critical data properly.

CIOs surveyed may be underestimating the challenge of an ongoing hybrid workplace

83% of CIOs surveyed say they implemented remote work strategies, but only 23% expect remote workplace changes from the COVID-19 pandemic to become permanent.

In contrast, nearly two in three (65%) employees surveyed report they'd prefer to work exclusively remotely or in a hybrid model, if given the choice.

These findings may indicate a potential blind spot for CIOs if employee preferences for flexible schedules and work locations are not going away. In this period of "The Great Resignation," the CIO's ability to adopt effective technology applications and productive collaboration strategies for the workforce could make a significant difference in the war for talent.

The study includes recommendations from IBM for leaders including:

• Embrace an open hybrid cloud approach and AI technology to help drive enterprise agility, innovation and growth.
• Bridge the divide with the CTO to expand technology's leadership influence.
• Seize the moment to lead organizational strategy around the hybrid workplace.

*Methodology
The IBV 2021 CIO study surveyed 2,500 CIOs from over 45 locations and 29 industries. It was conducted in cooperation with Oxford Economics and benchmarked against nearly 20 years of IBM's C-suite surveys. The full study is available at https://www.ibm.com/thought-leadership/institute-business-value/c-suite-study/cio

About IBM Institute for Business Value 
The IBM Institute for Business Value (IBV) delivers trusted business insights from our position at the intersection of technology and business, combining expertise from industry thinkers, leading academics, and subject matter experts with global research and performance data. The IBV thought leadership portfolio includes research deep dives, benchmarking and performance comparisons, and data visualizations that support business decision making across regions, industries and technologies. Follow @IBMIBV on Twitter, and to receive the latest insights by email, visit: www.ibm.com/ibv.

Media contact:
Marisa Conway
IBM External Relations
[e-mail]

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