Šiaulių Bankas Group results for 1H 2021 - Seite 3

Daily Banking

Fewer quarantine restrictions have also led to higher consumption and increased customer activity with net fee and commission income growing up to EUR 8.4 million or by 10% compared to H1 2020. Over the quarter, the number and turnover of payments by card grew by more than 20%; the number and turnover of cash payments - by more than 10%. The number of payment cards and customers remained similar; however, the number of customers who subscribed to service plans and, therefore, generate stable commission income grew steadily (+2%) over the quarter and exceeded 167 thousand.

More and more customers are using the updated digital channels of the Bank, the total number of users of which increased by 5% during the H1 and reached 200 thousand. The volume of incoming calls and remote requests remains steadily higher since the beginning of the pandemic, and the number of customers identified by remote means continues to grow.

Almost all customer service units that were temporarily closed have been gradually re-opened (57 at the end of the half-year). The volume of customer visits and the number of transactions they perform remain at a similar level as a year ago. One of the main obstacles to provide services in the customer service units is the limitation of area per customer, which makes it impossible to increase the number of customers served.

Saving and Investing

The deposit portfolio has increased by 6% (EUR 142 million) over the half-year and amounted to EUR 2.5 billion at the end of June. Demand deposits, which make up most of the portfolio, increased by 11% or EUR 164 million, while the term deposit portfolio decreased by EUR 22 million (-2%).

Interest in the Bank’s investment services is growing - fee and commission income from investment-related services reached EUR 1.6 million in the first half of the year (76% more compared to the first half of 2020). This year already, a new long-term savings product will be offered to the customers of the Bank in cooperation with SB Draudimas.

* - forecast data

Šiaulių bankas invites shareholders, investors, analysts and other stakeholders to join its investor conference webinar scheduled on 4^th August 2021 at 4:00 PM (GMT + 3). The presentation will be held in English. For more information click here.

Additional information:
Donatas Savickas, CFO
[phone], [e-mail]

Attachment

• 2021-2Q_EN