Walgreens Appoints Three Additions to its Retail Products and Customer Leadership Team - Seite 2

“I am honored to rejoin the Walgreens merchandising organization and look forward to working with the team as we continue to fulfill our purpose of more joyful lives through better health,” said Rauch. “Walgreens plays such a critical role in communities, and our consumer offer will continue to be pivotal to the company’s overall transformation. I am committed to building on the team’s tremendous momentum, while looking for new ways to best serve our customers and patients.”

Bala Visalatha

Bala Visalatha is joining Walgreens in a newly created role of chief product officer, where he will lead the execution of Walgreens customer product strategy and development, along with user experience. In this role, Bala will look across product lines and functions to ensure all product solutions are aligned to the customer strategy. Bala’s organization will work cross-functionally, rooted in research, analysis and an in-depth knowledge of the entire customer product lifecycle within the portfolio.

With extensive expertise in retail, product management, loyalty programs, digital and omnichannel strategies, Bala is a proven leader with a deep understanding of customers.

Most recently, Bala was vice president of eCommerce at Walmart U.S., where he was instrumental in launching the new Walmart app and website, creating a unified omnichannel experience for customers. Bala brings more than 15 years of experience in leading and building products to drive transformation with some of the world’s largest consumer brands like Walmart, Sam’s Club, and American Express.

“Walgreens plays such a pivotal role in communities nationwide and it’s exciting to join at a time in which the business is rapidly evolving and transforming,” Visalatha said. “I look forward to leveraging data and technology to evolve and redefine the customer experience at Walgreens alongside the highly talented team across the country.”

Stay up to date on all of the latest news from Walgreens, please visit news.walgreens.com.

About Walgreens:

Walgreens (www.walgreens.com) is included in the United States segment of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader serving millions of customers and patients every day, with a 170-year heritage of caring for communities. As America’s most loved pharmacy, health and beauty company, Walgreens purpose is to champion the health and well-being of every community in America. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving approximately 9 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms, supported by the latest technology to deliver high-quality products and services in local communities nationwide.

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