Asana’s State of AI at Work Report

AI is poised to dramatically improve the way we work, but proper guidance is needed

Asana, Inc. (NYSE: ASAN) (LTSE: ASAN), a leading work management platform, today released The State of AI at Work Report, powered by insights from its Work Innovation Lab. The report underscores the growing role of artificial intelligence (AI) in the workplace, revealing that 36% of employees in the United States (U.S.) and United Kingdom (U.K.) now use AI at work at least weekly.

Workers embrace AI as a strategic tool

Employees are recognizing AI's strategic value. More than half (55%) of executives expect their companies to use AI for goal-setting, and 61% are confident that AI will help their companies reach their objectives more effectively than traditional methods. This confidence in AI’s strategic importance is further highlighted by the more than half (51%) of executives who are willing to pay a premium for workplace tools if they are powered by AI.

AI’s use cases in the workplace are versatile and expanding rapidly. Workers are increasingly turning to AI to automate tasks and reduce busywork. 30% of employees currently use AI for data analysis, and 25% for administrative functions, but there's demand for even more: 62% and 57% of employees, respectively, are eager to use AI for these tasks. AI even has a role to play in creative tasks—in the U.S., 45% of employees say they are keen to use AI for brainstorming, compared to 32% in the U.K.

There’s also a growing call for AI tools to be more accessible at work. 60% of employees want to democratize AI within their organizations so that it is accessible to all employees, highlighting the need for intuitive tools that cater to different use cases and technical proficiencies.

Employees are even open to AI assessing their performance at work, especially in the U.S., where 38% of employees are receptive to the idea, compared to 28% in the U.K. A notable 15% of U.S. workers would entertain the idea of AI being their boss—nearly double the percentage in the U.K.

More AI guidance and training is essential

Despite employees gravitating toward AI to enhance their work, many are concerned about how they may be viewed for doing so. 26% of workers are worried they will be viewed as lazy for using AI, and 1 in 5 workers share that they feel like a fraud for using AI—with a higher percentage of workers in the U.K. expressing such concerns.

To realize AI's full potential, workers need clearer guidelines, more training, and accessible AI tools that enhance, not replace, the work of humans. Concerningly, only 24% of companies provide policies or guidance on AI usage at work, and just 17% of employees say they’ve received training on how to use AI in their day-to-day work. The U.S. is notably ahead in this regard, with 23% of companies offering training, compared to 13% in the U.K.