ING posts 1Q2024 net result of €1,578 million, with strong commercial performance - Seite 2

 

“We offer customers a superior experience across all our segments. In Business Banking, for example, we have launched a feature in the Netherlands that enables mobile onboarding for new clients. In Poland, we integrated a product offer page into ING Business Mobile, making it easier for customers to see solutions that can support the growth of their companies. And in Romania, we have expanded our instant lending proposition by introducing an instant overdraft product in addition to term loans, giving customers a complete offering. In Wholesale Banking, the ING InsideBusiness portal now includes a portfolio insights tool that saves clients time by giving them real-time insights into their lending portfolio. The pilot was successful and it is now being expanded to more clients and countries.

 

“We also continued to support clients in their sustainability transitions, with the volume of sustainable finance mobilised rising 13% from the first quarter of last year to €24.7 billion. We have led a €7 billion syndicated facility for Switzerland’s largest provider of renewable energy, as well as the financing of a wind farm and battery energy storage system in Australia. These deals support our aim to triple our renewable energy financing by 2025, contributing to the transition to a low-carbon world.

 

“We are working to expand our sustainability offerings in Retail Banking, in line with our ambition to offer sustainable alternatives for our main Retail products in all markets by 2025. In Poland, we have introduced a mortgage-linked renovation loan. This means that customers buying a poor energy-efficient home can receive additional funds for energy renovations, benefiting from discounted rates. This is important because meeting net-zero climate goals in housing is dependent on energy renovations of existing homes.

 

“We continue to align our capital to our target level. And we are announcing a share buyback programme of €2.5 billion. Our results confirm that we are a well-capitalised bank with strong earnings power, enabling us to navigate our global operating landscape confidently. I am proud of how ING has continued to make the difference by improving our customers’ experience and by working hard to put sustainability at the heart of what we do. This is how we add value for all of our stakeholders.”