Avaya Raises the Bar on Self Service Customer Experiences for the Mobile-First Generation - Seite 3

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¹ 5Comstore - Mobile Internet Usage Skyrockets in Past 4 Years to Overtake Desktop as Most Used Digital Platform - https://www.comscore.com/Insights/Blog/Mobile-Internet-Usage-Skyrockets-in-Past-4-Years-to-Overtake-Desktop-as-Most-Used-Digital-Platform

² The Autonomous Customer 2015, Commissioned by BT and Avaya, 2015 http://www.avaya.com/usa/documents/autonomouscustomer2015-global-essential.pdf

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